Hanway digital provides professional and close technical advisory services, including full range of products consulting and technical advices,services,etc..
Please fill in the information, we will reply you within 36 hours.
Reason:The main vacuum pump is damaged or negative pressure is adjusted too low or negative pressure meter parameters are modified.
Settlement:Replace the main vacuum pump or increase negative pressure or reset the parameters of negative pressure meter and reboot ink system.
Reason:Negative pressure overrate.
Settlement:Adjust the negative pressure to the normal range of -3.8 or so（Vary in different areas）.
Reason:Ink supply timeout.
Settlement:Settlement: Check the ink tank, if the ink is empty, fill it, otherwise there may be ink pump damage or leak .
Reason:Communication failure between external device control board and head board.
Settlement:Check the communication cable or replace the head board or external device control board.
Reason:The ink flows into the negative pressure box.
Settlement:Check if the negative pressure too high or the liquid sensor malfunctioned, clean or replace the air pipe, replace the ink pressure valve if infiltrated.
Reason:Ink tank staving.
Settlement:Locate the color and refill.
Reason:Filter cotton too dirty or the voltage is unstable or the lamp lifetime is over.
Settlement:Replace the filter cotton or check the power supply or change the lamp.
Reason:High temperature expansion jam.
Settlement:Check the causing of jamming and make mechanical modification.
Reason:Large current operation.
Settlement:Replace the rocker switch, ensure the connections are solid when replacing.
Reason:Crushed by the high-speed running of the chain.
Settlement:Replace the ink tube.
Reason:Computer case ungrounded, hot plugging communication cable or frequent shutdown.
Settlement:Replace the external device control board, make sure the machine and computer is off when operating the communication cable, at least 30 seconds between each on/off, solid grounding of the computer case is necessary.
Reason:Origin switch is stained with ink, the light is blocked.
Settlement:Wipe clean with alcohol or replace.
Settlement:Anti-Virus, or record parameters of color registration, temperature and voltage, then reinstall the computer and software.
Settlement:Adjust the tightness of the fixed screw.
Reason:Black ink print head surface is easy to be cured.
Settlement:Use clean cloth with cleaner to clean the nozzle surface repeatedly until it's normal again.
Reason:The dust in negative pressure control valve affected the air flow.
Settlement:Clean the negative pressure control valve every month.
Reason:The data transfer card is not plugged in or the driver is not installed correctly or the gold finger is dirty.
Settlement:Reinsert data transfer card or reinstall the driver or clean the gold finger.